Why businesses use Tango for employee reward programs

It can be difficult to find a simple way to send rewards to employees. With Tango, you can easily send and track gift cards in one free platform.

Why digital gift cards?

Gourmet coffee, fleece blankets, chocolate bars with company-branded wrappers—chances are, you’ve considered them as types of employee rewards. But not all your employees drink coffee or eat chocolate, which leaves you wondering how to effectively recognize all members of your team. Simply put, finding a single gift that checks all the boxes for being desirable, budget friendly, and effective in driving engagement is difficult. Here’s how gift cards can make your decision easier.

Employees like having
a choice

When it comes to receiving rewards, your employees love having a choice. And the ability to choose is exactly what gift cards provide. They arrive instantly, making recipient satisfaction immediate. On your end, the ability to instantly reach your employees—including those living and working internationally—adds convenience and ease.



Gift cards are
budget-friendly

Another benefit comes down to budget. Because 100% of your budget goes to the reward—not to fees—gift cards are a budget-friendly solution. You don’t even need a large budget for your program to be successful. Here at Tango, we’ve had success with our own internal peer-to-peer recognition program using $10 digital gift cards.

Gift cards offer
digital advantages

Digital gift cards offer clear advantages when it comes to simplifying your rewards program. When you work with us, you don’t have to manually track or log the gift cards you offer to employees. In addition, you don’t have to visit retailers directly to purchase gift cards, which eliminates the need to store them at your office.


How to build an employee reward program that works


1. Gain leadership buy-in

Gaining leadership buy-in at your company is a crucial first step. Before meeting with your leadership team, establish why you want to create a rewards program. Like many companies, your current goal may be to keep remote employees engaged. For a rewards program to be successful, your leadership must understand that recognition plays a significant role in keeping employees engaged—especially if your company stays remote.

During this step, you’ll also want to discuss cost. Working with Tango is free, so from a budget standpoint, the amount you spend on your program is up to you.

3: Set up reporting

Before your program launches, you’ll want to set up reporting. Tango’s products have built-in reporting, making it easy for HR, payroll, and benefits professionals to pull reports on a regular basis.

Here are the most important elements to include in your reports:

• Name of gift card sender
• Name of gift card recipient
• Reason gift card was sent
• Gift card amount
• Date gift card was sent

5: Monitor It

After launching your reward program, be sure to monitor progress and look out for trends at least once a week. For example, if you notice an employee receiving lots of rewards, it may indicate they’re a good candidate for a raise or promotion. Though trust is an important part of any successful program, it’s also good to note any red flags, including:

• Employees who frequently send rewards to the same colleagues
• Name of gift card recipient
• Rewards that are sent without a listed reason

Once you consistently see that your program is being used correctly, you can monitor progress on a monthly or quarterly basis.

2: Set parameters

When setting parameters, the first step is to establish who you’re rewarding and why. Different programs—whether it’s manager incentivization or peer-to-peer recognition—will require different parameters and budgets.

For programs like this, we recommend establishing a limit—whether it’s granting unlimited sending or specifying a quarterly or yearly amount.

4: Send company-wide communication

Once your plan is approved, the next step is to announce it. Share why you created the program, how it should be used, and where employees can find any supporting resources or tools.

For professionals rolling out a plan for the first time, we recommend announcing it in an open forum where questions can be asked directly.

You’ll also want to make sure any new team members are aware of your program. We recommend incorporating it into new-hire orientations.

To learn more about creating a successful employee recognition gift card program at your organization, watch our free webcast.

Download our employee rewards handbook

Why do companies reward employees? Reasons run the gamut from employee recognition and appreciation to referrals and wellness. No matter the reason, the underlying motive is to keep employees happy, healthy, productive, and engaged because that’s what it takes to keep a company moving forward.

Our Employee Rewards Handbook covers the why, when, what, and how of successful employee rewards—and how you can ensure yours is one of them.

What other professionals
are saying

We streamline and improve the way employee experience and HR professionals recognize employees.
Employee engagement is a significant aspect of our credit union business. Tango has allowed me to continue and actually improve employee engagement with my team. The satisfaction numbers from my department have risen year over year.
Our employees both remote or onsite can all access their rewards immediately—must faster and cleaner process. Our operations team loves the tracking that we have for spending, delivery and budgeting.
Tango helps by reducing time spent on rewards program delivery and increases employee satisfaction due to choices offered.

Simplified, easy reporting

When you work with us, there’s no need to maintain spreadsheets or tracking documents. We offer simplified, easy reporting in one free platform. Our built-in reports can be quickly downloaded and organized at a company or department level to meet the different needs of HR, payroll, and benefits professionals.

Reporting and taxes

You’re probably wondering how gift cards will impact your company’s taxes. Like most items of monetary value, gift cards come with rules and regulations. Be sure to consult your tax advisor for specific information that applies to your company’s program.

Customer support for you and your employees

Our support team isn’t just available to you, it’s available to your employees too. We’re happy to provide support for all your reward recipients, so you’re not left fielding redemption questions or troubleshooting technical issues.

Products that meet every business need

Our reward solutions put HR professionals like you in control. Ultimately, you decide when and how rewards are sent to employees. We offer multiple solutions to meet different business needs. Keep in mind, there isn’t a single way to use our reward solutions—and there’s no right or wrong answers. Below is an overview of our reward-delivery solutions that help our customers boost employee engagement and productivity.

The Tango portal

Use our free, self-serve web portal for managing your reward and incentives programs. In this simple dashboard, you can:

  • Order Reward Links, in bulk or one at a time, which are immediately delivered to recipients
  • Create custom email templates
  • Create and fund accounts, check balances, and view funding history
  • Manage user access and permission levels
  • Review order history and download reports
  • Resend rewards with the click of a button

Reward Link®

Reward Link is the standard reward offering in Tango, and for good reason. This gift of choice, which is our most popular option, gives your employees a wide selection of desirable gift cards. With Reward Link, you can instantly send rewards to the inboxes of your customers on an email template that’s branded with your logo and messaging.

Rewards as a Service (RaaS®) API

To directly integrate rewards within your internal systems, your development team may be interested in an API integration. Our API is built to power rewards and incentives in apps and platforms. It contains multiple methods to support simple reward automation or platform-wide implementation. With our API, you can:

  • Access our catalog of 1000+ e-gift cards, prepaid cards, and donations
  • Have us send your e-gift cards on branded email templates or deliver them within your user interface
  • Use our catalog, which contains descriptions, disclaimers, reward images, and other brand details
  • Access order history, track email delivery, and resend rewards

Software as a Service integrations

With RG Integrate, you can send and automate rewards in the systems you’re already using. We can integrate the Tango portal with your CRM, MAS, and task automator to drive results. We already have native integrations with Salesforce, Qualtrics, and Zapier.

Our engagement platform recommendations

Curious where to start when it comes to platforms? You can use our free, self-serve web portal to manage rewards or work with one of our partners below. These providers offer a variety of options that can help streamline your internal communications efforts and booster employee engagement.

Start delivering joy today

Email [email protected] or request a demo to learn more about driving employee engagement with digital gift cards.