REWARD RECIPIENT TERMS OF SERVICE
These REWARD Recipient Terms of Service (“TOS”) govern the use of the Tango Card websites by individuals (“Recipients”) redeeming a Reward provided by Tango Card on behalf of its enterprise customers. If you represent an enterprise that wants to use Tango Card’s Rewards as a Service™ to create, customize, support and manage loyalty and incentive programs, please click here for the Enterprise Terms of Service. We do not sell Gift Cards to individual consumers; we only sell to enterprises in support of their Rewards Programs.
Tango Card, Inc. (“Tango Card”) provides use of www.tangocard.com, www.rewardlink.io and www.rewardsgenius.com (the “Sites”) subject to these TOS, which may be updated by us from time to time. In the event these TOS conflict with the Privacy Notice, the Privacy Notice shall govern as to the conflicting terms. If you have any questions regarding these TOS, please contact firstname.lastname@example.org.
Tango Card makes Rewards easy to send and awesome to receive. “Rewards” may include a Gift Card, a non-profit donation, or other digital or physical product supplied as a reward or incentive to a Recipient.
- DESCRIPTION OF PRODUCTS AND SERVICES
Digital Merchant Gift Cards. Recipients of digital gift cards will receive a link or code in their e-mail to retrieve their activated electronic Merchant Gift Cards.
Physical Merchant Gift Cards. Physical Merchant Gift Cards will either (i) be delivered to you via mail, or (ii) be printable from an electronic message sent to you.
Prepaid Cards are those products that contain stored value that can be used anywhere, without restriction to a specific retailer or website, such as VISA and MasterCard. You may be required to register with a third party (the company that supplies the prepaid card) in order to use the stored value and to enable the third party supplier to comply with certain financial and banking regulations. Tango Card has no control over or involvement with these matters.
Reward Link™ and PromoLink™. Each of these products represent a stored value with instructions that takes a Recipient to a landing page where the Recipient can select from a custom catalog of Rewards. The PromoLink has a stated date of expiration for use by a Recipient. Both the Reward LinkTM and Promo Link TM may be sent by email or by mail.
Donation to Non-Profit Organizations: Your Reward may include the option to donate some or all of your Reward to select non-profit organization(s). Donations of Reward value are subject to the following terms and conditions: (i) donations are transferred from Tango Card to non-profit organizations promptly, in accordance with our agreements with the non-profit organizations, (ii) the entire amount of a donation may be tax deductible for the donor, however, a small administrative fee is recognized by the non-profit organization and retained by Tango Card in connection with each donation.
TANGO CARD. A “TANGO CARD” is not a Merchant Gift Card; it is a voucher containing value that may be used at the tangocard.com Site to: (i) obtain Merchant Gift Card(s) or other digital products made available to you for selection and/or (ii) used to donate U.S. Dollars via our website to designated non-profit organizations. A TANGO CARD itself cannot be used at merchant stores and has value only through usage at the Site. This Product is no longer available in new programs, however, if you hold a previously issued TANGO CARD you are still eligible to redeem it.
You represent that you are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. You certify that you are at least 13 years old; if you are not, you may not use the Site.
III. PROHIBITED CONDUCT AND USES
You agree not to violate or attempt to violate the security of any Sites, including without limitation, (a) accessing data that is not intended for your use; (b) logging on to a server or account that you are not authorized to access; (c) probing, scanning or testing the vulnerability of any system or network related in any way to the Site without proper authorization; (d) breaching security or authentication measures without proper authorization; (e) interfering with service to any host, network, other user, including without limitation, sending unsolicited e-mail, flooding, spamming, mail bombing, or crashing; (f) sending promotions and/or advertising products and/or services; (g) attempting to interfere with or disrupt the Sites or servers or networks connected to the Sites; or (h) violate or attempt to violate any applicable local, state, national or international law, or any regulations having the force of law, including (but not limited to) engage in any activity involving credit card fraud, money laundering, or identity theft.
You acknowledge, consent and agree that Tango Card may access, preserve and disclose your personal information if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the TOS; (c) respond to your requests for customer service; or (d) protect the rights, property or personal safety of Tango Card, its customers, other users and the public.
- THIRD PARTY CONTENT
Tango Card does not control the information posted by third parties (“Third Party Content”) via the Sites (including, but not limited to, the terms and conditions of the Merchant Gift Cards), and as such, does not guarantee the accuracy, integrity or quality of such Third Party Content. Under no circumstances will Tango Card be liable in any way for any Third Party Content, including, but not limited to, any errors or omissions in any Third Party Content. Tango Card is not and shall not be responsible or liable for the accuracy, usefulness or availability of any Third Party Content transmitted or made available via the Sites.
Tango Card grants you permission to access the Sites for the purposes stated on the Site. Any other use of the Site, in whole or in part, without permission of the applicable rights holder is strictly prohibited.
- MODIFICATIONS TO SERVICE
Tango Card reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Products and Services (or any part thereof) with or without notice. You agree that Tango Card shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
You agree that Tango Card may, under certain circumstances and without prior notice, immediately block any email address and/or access to the Service. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the TOS, (b) requests by law enforcement or other government agencies, (c) a request by you, (d) discontinuance or material modification to the Service (or any part thereof), (e) unexpected technical or security issues or problems, and/or (f) engagement by you in fraudulent or illegal activities in connection with the Services. Your sole recourse and remedy if Tango Card terminates your right to use the Site is to receive a refund for any Rewards received for but not processed or fulfilled by Tango Card, if any.
VII. DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (i) THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, (ii) TANGO CARD AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TANGO CARD AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT: (i) THE SERVICE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, (v) THAT THE SITE OR OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; AND (vi) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TANGO CARD OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.
VIII. LIMITATION OF LIABILITY
You agree and understand that Tango Card has no liability for the loss of a Tango Card Product after receipt by you. You agree that in the event of any damage to or loss of a Tango Card Product by us, even through negligence or other fault, our sole obligation and your sole remedy is, at our option, to replace the lost or damaged Tango Card Product(s) or provide you with a refund or credit, for the cost of the purchase price for lost or damaged Tango Card Product(s). You must submit a claim within thirty (30) days from your date of loss.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT TANGO CARD AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF TANGO CARD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR ACCOUNT; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THIS PARAGRAPH MAY NOT APPLY TO YOU.
- TRADEMARKS AND PROPRIETARY RIGHTS
The TANGO CARD® and other Tango Card logos and product and service names are or may be trademarks of Tango Card (the “Tango Card Marks”). Without Tango Card’s prior written permission, you agree not to display or use in any manner the Tango Card Marks.
For purposes of these TOS, “you” and “your” shall mean you, and “we”, “us,” and “our” means Tango Card and, if applicable, those third parties acting on behalf of Tango Card from time to time. We may assign our rights and responsibilities hereunder without notice to you. The TOS constitutes the entire understanding between you and Tango Card concerning your use of the Service. The CTOS and the relationship between you and Tango Card shall be governed by the laws of the State of Washington without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within King County, Washington. Class Action Waiver. Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor Tango Card will seek to have any dispute heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity. Any claim arising out of, relating to, or concerning any interpretation, construction, performance, or breach of this Agreement, will be settled by arbitration to be held in King County, Washington, in accordance with the rules then in effect of the American Arbitration Association. The arbitrator may grant injunctions or other relief in the dispute or controversy. The decision of the arbitrator will be final, conclusive, and binding on the parties to the arbitration. Judgment may be entered on the arbitrator’s decision in any court having jurisdiction. You and Tango Card will each pay one half of the costs and expenses of the arbitration, and each will separately pay their own counsel fees and expenses. No arbitration or other proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings. Any action brought by you with respect to any service or product of Tango Card or anything related to the Site must be brought, if at all, within one (1) year from the accrual of such cause of action. The failure of Tango Card to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. The section titles in the TOS are for convenience only and have no legal or contractual effect.
If you have any customer service-related questions, please contact:
Phone: 877-55-tango (877-558-2646)
Mailing Address: Tango Card, Inc., 4700 42nd Ave. SW, Suite 430A, Seattle, WA 98116
Last Updated: August, 2019