Issuing CAD Prepaid Cards

What You Need To Know

Here’s what you need to know before adding prepaid cards to your program:

  • Your location matters—The prepaid cards you’re able to issue will depend on your location and the location of your recipients.
  • The currency you select matters—Banking restrictions may impact the currency you’re able to select.
  • Your program matters—Some prepaid cards are subject to use-case restrictions, whether your goal is to send employee rewards or sales incentives.
  • The review process matters—Our partners will review your program and your recipients may be asked to submit a Know Your Customer (KYC) form.

In this guide, we’ll help you understand the prepaid card restrictions that apply to your program.

Keep in mind, the requirements in this guide are mandated by our partners, including network associations such as Visa and Mastercard, and therefore are subject to change at any time.

If you have questions along the way, don’t hesitate to reach out. Our team is available and happy to help.

Answer the questions below to understand how CAD prepaid card restrictions may impact your program.

For international issuance, no country can have a higher issuance than Canada (50 cards issued into Canada and 100 cards issued into Mexico, for example, would not be approved).

*Registered presence means your company has a physical presence and is registered in the jurisdiction to do business.

***EEA Countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden

CAD Prohibited Countries List (77 countries in total)

A Look at Use Case Approval


Program Type
Program Description
Program Focus
Approved Countries and Currencies
Consumer reward program
Rewards or payments that your company issues to customers.
  • Acquisition:
    Referral
    Rebate
    Sweepstakes
    Invitation
  • Loyalty:
    Points
    Repeat purchase
    Product trade-in
  • Retention:
    Appeasement
  • Market Research:
    Qualitative
    Quantitative
USD to USACAD to Canada

EUR/GBP to EEA/UK

CNY to China/Hong Kong
Employee reward program
Rewards or payments that your company issues to direct employees.
  • Reward and recognition
  • Health and wellness
  • Safety
  • Sales
USD (domestic and international)

CAD (domestic and international)

EUR/GBP to EEA/UK

AUD to Australia

JPY to JapanINR to India
Channel sales representatives (generally considered as a type of employee reward program)
Rewards or payments that your company issues to non-direct employees such as sales representatives or resellers.
  • Sales
  • Incentives
USD (domestic and international)

CAD (domestic and international)

EUR/GBP to EEA/UK only

AUD to Australia

JPY to Japan
Independent contractors (generally considered as a type of employee reward program)
Rewards or payments that your company issues to independent contractors, self-employed individuals who are retained for specific services.
  • Corporate disbursement
  • Reimbursement
  • Accounts payable
USD (domestic and international)

CAD (domestic and international)

EUR/GBP to EEA/UK

AUD to Australia

JPY to Japan

Start delivering joy today

There’s a better way to send rewards, incentives, and payments. Let’s talk.