Last Updated March 18, 2022
| Alabama |
800 |
Alabama Securities Commission |
| Arizona |
1001850 |
Department of Financial Institutions |
| Arkansas |
117172 |
Arkansas Securities Department |
| California |
XXXXXX |
XXXXX |
| Colorado |
500267 |
Division of Banking |
| Connecticut |
MT-1833845 |
Department of Banking |
| Delaware |
027986 |
Office of the State Bank Commissioner |
| District of Columbia |
MTR1833845 |
Department of Insurance, Securities and Banking |
| Florida |
FT230000335 |
Florida Office of Financial Regulation |
| Georgia |
66697 |
Department of Insurance and Finance |
| Hawaii |
HIMT126 |
Division of Financial Institutions |
| Idaho |
MTL-254 |
Department of Finance |
| Illinois |
MT.0000360 |
Department of Financial Institutions |
| Iowa |
2019-0065 |
Division of Banking |
| Kansas |
MT.0000164 |
Office of the State Bank Commissioner |
| Kentucky |
SC701702 |
Department of Financial Institutions |
| Louisiana |
N/A |
Office of Financial Institutions |
| Maine |
NMT1833995 |
Bureau of Financial Institutions |
| Michigan |
MT0023856 |
Department of Insurance and Financial Services |
| Minnesota |
MN-MT-1833845 |
Department of Commerce |
| Mississippi |
1833845 |
Department of Banking and Consumer Finance |
| Missouri |
MO-20-8563 |
Division of Finance |
| Nebraska |
N/A |
Department of Banking and Finance |
| New Hampshire |
23072-MT |
Banking Department |
| New Jersey |
N/A |
Department of Banking and Insurance |
| New Mexico |
N/A |
Financial Institutions Division |
| North Dakota |
MT103491 |
Department of Financial Institutions |
| Ohio |
OHMT181 |
Division of Financial Institutions |
| Oklahoma |
N/A |
Banking Department |
| Oregon |
30238 |
Division of Finance and Corporate Securities |
| Rhode Island |
20193806MT |
Department of Business Regulation |
| South Carolina |
N/A |
Office of the Attorney General |
| South Dakota |
MT.2176 |
Division of Banking |
| Tennessee |
1833845 |
Department of Financial Institutions |
| Texas |
3185 |
Department of Banking |
| Utah |
176 |
Department of Financial Institutions |
| Vermont |
100-141 |
Department of Financial Regulation |
| Washington |
550-MT-117793 |
Division of Financial Institutions |
| West Virginia |
WVMT-1833845 |
Division of Financial Institutions |
| Wisconsin |
201-SOC |
Department of Financial Institutions |
California
RIGHT TO REFUND
You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Tango Card does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you.
If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.
If you want a refund, you must mail or deliver your written request to Tango Card (mailing address of licensee). If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney’s fees pursuant to Section 2102 of the California Financial Code.”
Please know that Tango Card sends all nonprofit donations to the designated organization within seven days, or less, of the recipient’s selection of the donation.
Colorado
CUSTOMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT: You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY: All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
http://www.dora.colorado.gov/dob
District of Columbia
District of Columbia Department of Insurance, Securities, and Banking
For complaints directly to the District of Columbia Department of Insurance, Securities, and Banking please send correspondence to:
District of Columbia Department of Insurance, Securities, and Banking
1050 First Street NE, Suite 801
Washington, DC 20002
Telephone Number: (202) 727-8000
https://disb.dc.gov/
Florida
Florida Office of Financial Regulation
For complaints, directly to the Florida Office of Financial Regulation, please send correspondence to:
Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0376
Toll-Free Number: 1-800-848-3792
Illinois
Illinois Department of Financial Institutions
For complaints directly to the Illinois Division of Banking, please send correspondence to:
Illinois Division of Banking
320 West Washington Street
Springfield, IL 62786
Toll-Free Number: 800-532-8785
Texas
Texas Department of Banking
After first contacting Tango Card Support (cs@tangocard.com) or by phone at 1-877-558-2646, if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to:
Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
Tel: 1-877-276-5554
http://www.dob.texas.gov/