To obtain your balance on a Zappos.com Gift Card or e-Gift Certificate, please call the Zappos Customer Loyalty Team (ZCLT) at 1-800-927-7671. Please note that in most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time.
Zappos.com Gift Cards and e-Gift Certificates do not expire and we do not assess any service fees for non-use.
By purchasing Gift Cards and/or e-Gift Certificates, you are certifying and representing to Zappos.com, Inc. and its affiliates that the activities in connection with which the Gift Cards and/or e-Gift Certificates will be used and comply with these Terms and Conditions and all applicable laws, rules and regulations, including the Terms and Conditions that govern the Zappos.com web site. In addition, you agree to defend and indemnify Zappos.com, Inc. and its affiliates from and against any claims, expenses or liabilities made against or incurred by any of them in connection with your use of the Gift Cards, e-Gift Certificates or violation of any of these Terms and Conditions.
Your purchase or use of a Gift Card or e-Gift Certificate constitutes acceptance of these Terms and Conditions. These Terms and Conditions are subject to change without notice.