Pottery Barn Gift Card

Terms and Conditions


Gift Cards may be used for making purchases at stores in the United States & Puerto Rico, by phone or online with Pottery Barn®, pottery barn kids®, PBteen®, west elm®, Williams-Sonoma®, and Williams-Sonoma Home®. They may not be redeemed for cash or applied as payment to any account, unless required by law. Pottery Barn does not accept responsibility for cards lost, damaged or stolen, or any unauthorized use or resale of cards. Acceptance of a gift card constitutes acceptance of these terms and conditions, which may change at any time.


To place an order by phone, call 1.888.779.5176.


For balance inquiry by phone, call 1.888.779.5176.