The Tango Card is the most flexible and thoughtful card available. It is a great gift, but it is not a traditional "gift card." It allows the holder to use the value on the Tango Card site to (i) purchase premier merchant gift cards, (ii) donate to great causes, or (iii) redeem any balance for cash. You can use the value on a single Tango Card to do any or all of these.

The Tango Card is a multipurpose card that is used and redeemed here, at our website. The merchant gift cards are purchased on our site and then used at the merchant's retail and online stores.

Value Conservation® is Tango Card's service mark that describes the many ways consumers use all of the value stored in their cards, whether through the selection of the perfect gift card, the donation of dollar value from a Tango Card to a very worthy cause, or the redemption of Tango Card value for cash.

Value Management™ is our service mark for the tools we provide at our website and through our iPhone app to help our members manage and monitor their gift card balances and to remind them of the cards they have available to use.

It's easy! First, log in the Tango Card's number (19 digits) and PIN (six digits). After that, it's ready to use. If you want to purchase more than the balance on your Tango Card, you can pay the balance with your credit card or Paypal at checkout.

Go to the "Use My Tango Card" tab, select gift card(s) in the amounts and styles you want, and proceed to checkout.

No. You are not required to create an account in order to purchase from Tango Card. However, creating an account will allow you to:

• Redeem Tango Card balances for cash.
• Manage your gift card balances.
• View your order history.

An electronic gift card is delivered electronically to your recipient. The recipient receives an email with instructions to download and print the electronic gift card. The electronic gift card can be redeemed on the web, in store, by mail, or phone, depending on the retailer. Check retailer-specific terms and conditions for more details on redemption.

Yes.

Yes. Just select the appropriate options at checkout. We only send to U.S. locations. We also can send the Tango Card electronically, if you'd prefer.

No problem. At checkout, just select the "Ship to" option for each type of product and enter the appropriate addresses.

Visa, MasterCard, Discover and American Express cards. Debit cards that do not require a PIN number are also an acceptable form of payment.

You can enter a personal message of up to 140 characters; however, a personal message is not required.

Applies to physical also

The gift card will arrive in a plain envelope. Within the envelope, the gift card will be adhered to an attractive notecard. This notecard provides the recipient with good product information.

The subject line of the email will state: "Your name" has sent you an electronic gift card and the "From" line will state Tango Card (noreply@tangocard.com). You may want to ask your recipient to allow email from the domain @tangocard.com in order to prevent the email from being filtered to spam.

Go to the Donation section of the site by clicking here, select the nonprofit organization(s) to which you want to donate and the amount you want to donate. You complete the donation in the checkout process.

That will depend on your personal tax situation, but your will receive confirmation of your donation, usually within 30 to 90 days.

Tango Card is the only company in the industry that offers this ability. You are able to do this regardless of where you live and regardless of the value on your card. We will send you a check for the unused balance on the Tango Card. To redeem the card for cash, just follow these steps

1. Please register as a member on our site. It's free to do.
2. Second, click on your Tango Card and select redeem for cash.
3. The "fine print":
   1. The Tango Card must have been purchased at least 30 days prior to a cash redemption request. We do this to protect against fraudulent use of this service. Unfortunately, fraud has become a major challenge for the industry and this is a requirement for us to protect against improper use of this service.
   2. We will mail checks 30 days after a cash redemption request.
   3. This feature may only be used once per card - i.e., you must redeem 100% of the remaining value of the card whether it is $3 or $100.

We deduct a nominal fee (7%) for the service, plus our postage costs.

For now, only the Tango Card offers these options. However, we are working on this and will be announcing new programs and promotions in the near future to help you use all of the value in all of your gift cards. Stay tuned!

Yes. In addition to standard first class mailing, we also provide options for 2-3 day expedited and even overnight delivery. Additionally, the Tango Card and several of our merchant gift cards are available for electronic delivery. There is no cost to send an electronic gift card. Electronic gift cards are delivered to the recipient one business day after purchase.

The TangoCard.com website can only ship products within the United States. In addition, we do not support international customers and international payment methods at this time.

Once you receive a gift card, the merchant provides customer support directly to you, just like any gift card. You can find a customer service number on the back of most gift cards. Alternatively, you can find contact information in the terms and conditions section if you click on any Retailer card. If you cannot find this information, just email us and we'll provide it.

Please click TOS on our site for Tango Card, or click the Merchant links below.

Electronic gift cards can be redeemed only at the merchant's store or website. Please review the available redemption methods listed on your electronic gift card.

Each retailer has its own policy toward lost and/or stolen gift cards. Please contact that retailer directly. But generally, lost or stolen gift cards cannot be replaced. Several of the merchants we work with will replace any unused value on a gift card if you contact them and have all of your gift card information. (Tango Card provides a free web service and a free iPhone application where you can store all of your card information.) In any event, please treat gift cards like cash.

Yes, we can resend the electronic gift card to the email address listed in the original order. Prior to calling us, please check the following:

1. Confirm the email address you used as recipient email address is correct. If you had used an incorrect email address, we will not be able to send out a new card.
2. Confirm that the electronic gift card is not in the recipient's spam/junk folder.

If the email address you used is correct and the electronic gift card is not in the recipient's spam/junk folder, please call TangoCard.com Customer Care at 877-55-TANGO. We will resend the electronic gift card to your recipient.

This feature is not yet available. Download our free iPhone app for this service.

For many gift card Retailers listed in the My Cards section, Tango Card will automatically enter and update the balance of a gift card you have entered for your account. This service does not apply to iTunes, Amazon.com, and some other select stores.

Absolutely. You'll find it's a great way to keep track of all of your gift cards.

Tango Cards cannot be returned. They can be used to purchase retailer cards, make donations, and redeemed for cash however.

Once an order is fulfilled, it cannot be canceled. Please ensure that your order is correct and the recipient email address is accurate before placing your order.

Yes! Contact us and we can assist you.

The Tango Card Customer Service business hours are from 8 AM to 5 PM PST, Monday - Friday. Calls other times will be answered the next business day.